Outcome Focused Consulting
Consulting has a reputation problem. Too often, it means glossy decks, armies of juniors, and recommendations that never get implemented. The result is high fees, low impact, and frustrated leaders who feel they have been sold theory, not solutions.
In a digital and AI landscape, there’s a smarter, better way.
We’ve built Consulting at S&A differently. It is practitioner-led, AI-enabled, and outcome-focused from day one. Our model is open and simple, giving clients full visibility into how we work and making it easy to engage without the layers of mystery or overheads often associated with traditional models. Which makes it more affordable and more effective.
Who we support with our Consulting services
Technology Leadership
Consulting support across:
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- Digital Transformation
- IT Transformation
- Leadership & Strategy
- Architecture & Design
- Infrastructure & Operations
- Accelerated Software Development
- Data, Analytics & AI
- Security & Risk
- Programme & Project Management
- Vendor & Service Management
HR Leadership
Consulting support across:
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Leadership & Strategy
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Organisation Design & Workforce Planning
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Talent Acquisition & Recruitment
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Learning, Development & Capability
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Performance & Reward
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Employee Relations & Policy
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Culture, Engagement & Wellbeing
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HR Operations & Shared Services
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HR Technology, Data & AI
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Transformation Leadership
Consulting support across:
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- Leadership & Strategy
- Transformation Office / Portfolio Management
- Programme Management
- Project Management
- Change Management & Adoption
- Benefits Realisation & Value Tracking
- Risk & Assurance
- Process Improvement / Continuous Improvement
- Transformation Analytics & Reporting
Operational Leadership
Consulting support across:
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- Leadership & Strategy
- Operations Management
- Supply Chain & Logistics
- Procurement & Vendor Management
- Process Improvement / Lean / Six Sigma
- Quality Management
- Risk, Compliance & Business Continuity
- Data, Reporting & Performance Analytics
How we help
Discover
Every successful engagement starts with being clear on the challenge. We blend senior practitioner experience with AI-enabled analysis where and when applicable to ensure we’re addressing the right problem and do so at pace.
Design
We explore and validate/co-create right-fit, right-cost solutions and roadmaps with client teams. Practitioners bring lived experience, whilst using AI to accelerate benchmarking, modelling, and prototyping and ultimately reduce costs to the client.
Decide
Leaders agree and commit. We work with your teams to clarify the risks and benefits ahead, enabling confident decisions.
Mobilise
Momentum matters. AI tools help streamline planning and coordination while experienced consultants set fit-for-purpose governance, teams, and communications in motion.
Deliver
Impact becomes real here. Our practitioners guide pilots, scale what works, and help embed change. Capability is transferred into client teams so results last beyond the project.
Areas we cover with our Consulting services
Business Design
Design the future with support from our Business Design Community of Excellence.
DISCOVER | DESIGN | DECIDE
Helping our clients to explore and design new ways of working and organising themselves, prototyping new digital products and services, and modelling superlative customer and employee experiences, all enabled by rapid innovation and digital technology.
Business Technology
Build the technology with support from our Business Technology Community of Excellence.
MOBILISE | DELIVER
We help you build the digital foundations that enable change. From data and analytics to platforms, AI, and automation, our focus is on leveraging technology to create a backbone that enables speed, resilience, and impact. Turning IT from a cost centre to a value enabler.
People and Change
Implement the capability with support from our People & Change Community of Excellence.
MOBILISE | DELIVER
We help make change real by putting people at the centre. From leadership and culture to adoption, HR, and workforce transformation, we build the confidence, resilience, and capability that allow people to thrive through change.
Transform
Accelerate the change with support from our Transformation Community of Excellence.
MOBILISE | DELIVER
We help you orchestrate complex change at pace and scale. From readiness assessments and transformation offices to assurance and benefits tracking, we provide the governance and momentum that keep transformation on track.
What makes our Outcome Focused Consulting service different
Traditional consulting is linear, closed, and all too often, dependency-creating. It leaves clients reliant on outside teams and opaque processes. Our model is transparent, agile, modular, and designed to deliver impact that sticks.
Discover: clarify the real problem and align on what success looks like.
Design: co-create right-fit, right-cost solutions and roadmaps
Decide: help leaders prioritise, align, and commit with confidence.
Mobilise: create squads/teams, sort comms and governance for scaling
Deliver: deliver pilots, scale what works, realise benefits and transfer capability.
Why it matters now
In the AI era, transformation cycles are measured in months, not years. Leaders do not have time for exhaustive reports.
They need clarity, context, and momentum. Consulting should be open, easy to access and easy to understand. It should also be simple, focused on the essentials that create impact.
How we deliver value
Practitioner-led: senior consultants who have solved problems like yours.
AI-enabled: research, analysis, and modelling accelerated by technology.
Open model: clear methods, no black box, and full transparency.
Simple design: five straightforward moves, repeatable and scalable.
Outcome-driven: every engagement measured against impact, not effort.
Capability transfer: client teams grow stronger through the process, not more dependent.
Beyond the deck!
Consulting is not about producing documents. It is about solving problems and embedding change. Sometimes that means designing a new operating model, other times it is reshaping culture or scaling a digital solution.
Whatever the focus, our measure of success is simple: impact delivered, capability left behind.
The end result
Consulting at S&A is built for outcomes, not overhead. It is open, simple, and practitioner-led, ensuring every engagement drives measurable results while strengthening your organisation for what comes next.
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