People & Workforce
Equipping organisations to create great experiences for everyone throughout their change journey.

What We Do

Organisation Design
Designing organisation architecture that creates cohesive ways of working and structures to optimise team effectiveness and drive alignment.

Change & Transformation
Supporting you to make change happen within your organisation, whether it’s a one-off or a total transformation!

HR & People Strategy
Empowering organisations through tailored strategies aligning people, culture, and leadership.

People Development
Together, we’ll build a stronger, more capable future for your business and your people.

People & Culture
Shaping inclusive cultures that inspire progress and equip leaders to drive meaningful, lasting organisational change.

Organisation Design
Designing organisation architecture that creates cohesive ways of working and structures to optimise team effectiveness and drive alignment.
Our expertise spans everything from crafting and executing People strategies to establishing effective HR operating models. We’ve led M&A projects, including TUPE processes, and excel in nurturing talent, while helping leaders and their teams unlock their full potential.
Done right, organisation design is intentional and purpose-driven. It reflects a way of operating that fits your business, your customers, and your employees. We’re proud of our expertise in aligning people, processes, and technology to build structures, hierarchies, and the necessary capabilities to support your vision, goals, and strategy. We think holistically, ensuring you have the foundations of a great organisation design so you can focus on bringing it to life, staying agile, and adapting quickly to environmental or market shifts.
How We Do It
The best results come when we collaborate closely with your teams and leaders. We put you at the centre, co-creating an organisation design that works now and in the future. Our approach is about developing leaders who inspire change and energise the workforce to achieve meaningful results. We dive deep into understanding your business, culture, operations, and ways of working. By applying our systems thinking, expertise and critical design insights, we work with you to build a sense of shared ownership that stands the test of time.
Restructuring
As businesses grow, organisation structures often become complex, less agile, and slower to adapt to change. Responsibilities can blur, and the focus may shift from achieving outcomes to simply maintaining processes. Restructuring helps teams remain agile, responsive to market opportunities, and prepared for industry shifts. It can also drive business growth by encouraging diverse ideas and approaches while ensuring the structure aligns with objectives.
Leaders may decide to revisit and refine their business structure to enhance performance and deliver better results. Our partnership approach and tailored framework help you to take that next step, evaluating your entire organisation to identify what’s working and what’s not. Together, we’ll optimise interactions across the organisation to ensure you meet customer needs and deliver value for your stakeholders.

Change & Transformation
We’re here to support you, whether you’re rolling out a one-off change in a specific area or driving a complete transformation of your business and operations.
Our approach involves working closely with your leaders, coaching and developing them to equip them with the skills and expertise required for thoughtful, collaborative change implementation. We’ll help you understand how employees experience change and provide a clear framework to identify the key actions needed to make your change effort a success.
With our tools, you’ll be able to [shape, plan, communicate, and monitor activities effectively,] ensuring that change sticks and delivers lasting impact.
Here’s how we can do that:
- If you want an end-to-end review of your operating model
- Support you to plan your transformation journey, developing and implementing communication and engagement plans
- Provide toolkits to help you implement changes across your organisation
- Develop and coach your leaders to lead the change effort ensuring a great experience for your employees
- Provide tools for your leaders to facilitate and implement change and help you to create the right environment for continuous learning
- Work alongside you to oversee (or manage) people processes (including TUPE)

HR & People Strategy
Empowering organisations through tailored strategies aligning people, culture, and leadership.

People Development
Together, we’ll build a stronger, more capable future for your business and your people
- Bespoke Leadership Development solutions
- Soft Skills and Emotional Intelligence – focusing on self-awareness through feedback and psychometric tools.
- Emerging Leaders – including mentoring, coaching and skills-building workshops.
- Innovation & Transformation – training leaders to drive innovation and encourage a culture of continuous improvement.
- Women in Leadership – targeted support, networking and sponsorship with additional skills building workshops.
People Development:
- Change Management – equipping employees with the skills and tools to successfully navigate and implement change to ensure its sustainable.
- Performance Management – helping employees to understand how to maximise their performance using a range of skills, knowledge and behaviour.
- Team Building – building effective teams, working on collaboration, great communication and building a healthy team environment.
- Apprenticeships – Level 3 to Level 7, develop management, leadership, and professional skills across all industries and sectors. The Level 3 program supports first-line managers, whilst Level 4 focusses on project management with APM qualifications. Level 5 Operations Manager prepares middle managers in strategy and people leadership. Level 7 equips senior executives with expertise in corporate strategy and governance. These apprenticeships drive business growth, aligning with industry-recognised qualifications such as CMI chartered status and APM certifications.
Coaching:- Leadership & Executive Coaching – personalised programmes designed to help leaders and executives enhance their performance, achieve goals, and develop key skills.
- Personal Development Coaching – helping leaders to build their emotional intelligence, self awareness and relationships.
- Team & Group Coaching – a dynamic process designed to improve collaboration, communication, and collective performance.
- Career Growth & HiPO Coaching – identifying growth opportunities and career roadmaps.
- Performance Coaching – focusing on personal brand with skills, knowledge and behavioural modules.
.

People & Culture
Shaping inclusive cultures that inspire progress and equip leaders to drive meaningful, lasting organisational change.
Practice Director
people services
Lorna Kerr
A senior HR and People Services leader, with over a 30 years of experience in organisation design, people strategy, executive coaching and much more. Lorna’s impressive CV includes organisations like Co-Op Insurance, HSBC and EssenceMediacom.
“I love working with people and organisations to help them reach their goals by building inclusive and healthy cultures where people can truly thrive. That’s what drives me, and it’s been at the heart of everything I do.”
At S&A Transform, through our People Practice, we provide people and HR services to enable organisations to set themselves and their employees up for success including: