People and Change
Unlocking your people’s potential for lasting impact
We help organisations achieve success with their people by combining practitioner-led expertise, AI-enabled insight, and proven approaches to change adoption and human-centred design. Our work spans leadership, culture, organisation design, employee experience and workforce transformation — while also embracing the essential role of HR in enabling, supporting, and sustaining a positive change culture. Our goal is simple: to build the people, strategies, and capabilities that allow your organisation to thrive in a rapidly changing world.
Clients utilise our four macro-level service models in whatever configuration best suits their needs in terms of risk, speed, and affordability.
What our People and Change group provides to clients
Contextualised, validated and curated Insight and Advice
AI-powered research combined with senior practitioner HR and change expertise helps leaders cut through noise and gain clarity on workforce trends, skills demand, cultural risks, and employee expectations.
Advice is grounded in evidence and experience to shape people strategies with speed and confidence..
Outcome focused Consulting
We work in lean, outcome-driven cycles to design and embed new people practices, ways of working, and cultural shifts.
From organisation design to leadership behaviours, every cycle builds capability as we deliver, so knowledge transfer becomes part of the process, not an afterthought.
Dynamic, flexible Resourcing
People and Change challenges often need immediate expertise, from HR transformation specialists to culture and diversity leads.
Our modular resourcing model provides proven practitioners and blended squads within days, with AI tools augmenting their impact. Teams are designed to deliver value quickly while flexing with organisational needs.
Personalised Talent Development and Upskilling
Workforce capability is built in the flow of work, not in disconnected classrooms. We embed personalised, AI-supported learning into daily roles, from leaders adapting to AI-driven change to employees reskilling for new technologies. Development is tailored, practical, and directly linked to business outcomes.
Core services and key expertise
It is important to remember that the majority of these services, other than independent assurance and health checks, can be addressed in different ways via the four lenses of S&A Transform from Insight, Advisory and Consulting through to Resourcing and Talent Development and Upskilling.
HR Strategy & Service Delivery
From people strategies and operating models to interim cover and compliance, we help HR functions modernise and deliver services that are seamless, data-driven, and business-focused.
Our experts include
-
HR Directors
-
Employee Relations Specialists
-
Interim HR Managers
-
HR Policy Advisors (develop compliant, business-friendly HR policies)
-
Employee Experience Designers
-
Service Designers
Organisation Design & Workforce Strategy
Supporting you to design structures, roles, and skills that bring clarity and alignment. Whether it’s operating models, workforce planning, or restructuring, our focus is on creating organisations that are agile, purposeful, and ready for what comes next.
Our experts include
- Organisation Design Consultants
- Workforce Planners
- Change Architects
- TOM Specialists
Leadership, Culture & Business Agility
Strong leadership and the right culture make all the difference. We help you build inclusive environments, shape leadership behaviours, and embed agile ways of working so your people feel empowered and your organisation stays relevant and resilient.
Our experts include
- Leadership Coaches
-
Enterprise Agility Coaches
-
Organisational Psychologists
-
Workshop Facilitators
AI Workforce Planning
AI is already reshaping roles, skills, and ways of working. We help you understand the impact, plan role evolution, and prepare your workforce with the skills they’ll need to stay relevant, engaged, and future-ready.
Our experts include
-
Workforce Strategy Consultants
-
Organisation Design Leads
-
AI/Automation Impact Analysts
-
Future of Work Advisors
-
Skills Mapping Consultants
Change Readiness & Independent Assurance
Big people-centric change programmes need confidence as well as ambition. Our readiness assessments and independent assurance reviews highlight risks early, test alignment, and give boards and sponsors the reassurance that change is set up to succeed.
Our Experts include
-
Delivery Assurance Leads
-
Change Readiness Assessors
-
Programme Managers
-
PMO Leads / Analysts
-
Risk & Compliance Specialists
Change & Adoption Management
Change only delivers value if people embrace it. We help equip leaders and teams with the tools, coaching, and frameworks to adopt new ways of working confidently, so change doesn’t just land, it sticks.
Our Experts include
-
Change Managers
-
L&D Specialists
-
Communications & Engagement Leads
People Analytics & Insight
Better decisions start with better data. We help leaders unlock workforce insight with smart dashboards, predictive analytics, and governance frameworks, giving a clear view of risks, opportunities, and where to invest.
Our Experts include
-
People Analytics Specialists
- HR Data Analysts
-
Workforce Insight Managers
-
Reporting & Visualisation Consultants
Talent Development & Upskilling
Growing capability is central to lasting change. With our S&A Academy, we offer apprenticeships, bootcamps, and leadership programmes that translate quickly into impact, helping your people thrive today while preparing them for tomorrow.
Our Experts include
-
Learning & Development Consultants
-
Apprenticeship Programme Managers
-
Executive Coaches
-
Leadership Development Specialists
-
Team Development Facilitators
What makes our People and Change service different
Workforces are under intense pressure. Skills are shifting faster than job families can keep up. AI and automation are reshaping many roles. Employees expect meaningful experiences, flexibility, and fairness. Traditional HR models, heavy processes, siloed teams, and disconnected change functions often fail to keep pace.
Our People & Change group flips that script. It’s practical, human-centric, and powered by practitioner experience and augmented with AI-enabled insight. It delivers clarity for leaders, confidence for boards, and connection for employees.
What it delivers
At S&A Transform, our People & Change CoE helps organisations design operating models, structures, and roles that enable growth, while shaping workforce strategies that balance people, skills, and technology. We build leadership and team capability through coaching, learning, and the S&A Academy, and we redefine employee experiences to strengthen engagement and retention.
Our work also focuses on orchestrating cultural and behavioural change that sticks, not slips. Alongside this, we provide practical HR advisory support across policy, compliance, reward, performance, and employee relations.
People and Change – in practice
For one client, it meant reshaping an HR function to become a true partner to the business, with data-driven workforce planning and more impactful employee experiences. For another, it was about equipping leaders to lead transformation authentically, creating clarity and connection in a fast-moving environment.
For a third, it was about supporting a major merger. We designed the new organisation structure, harmonised people policies, and orchestrated cultural integration across geographies. Employees felt part of “one company” within 90 days, while disruption to customers was kept to a minimum.
People and Change – the end result
Change is only successful when people embrace it. At S&A Transform, we shape the leadership, culture, and ways of working that make change stick, delivered in a human-centred, practitioner-led, and agile way.
From organisation design and HR strategy to adoption, analytics, and upskilling, we help organisations build confidence, resilience, and capability so their people don’t just manage change, they actively engage with it